Hey, where is my country? Software development and territorial disputes
What looks like a simple choice in a drop-down list, can turn into a PR nightmare. Integrating an external mapping service can unintentionally make many of your users unhappy. How can software developers and startups manage location-based services in disputed territories or partially recognized state?
Many airlines were recently forced to change the name of Taiwan on their booking systems. Hotel chain websites where banned in mainland China for labeling Tibet as an independent country. Ukrainian users were upset because Crimea was removed from the map of their land. “What is the capital of Israel?” is a question that has triggered different answers from voice virtual assistants.
When a user uploads a picture, posts on Facebook, or searches online for the nearest events, location-based services are part of the equation. They present unexpected challenges to the developer who targets an international audience but wants to rely on location data to control new features. What are the safest patterns and how do the four big platforms (Amazon, Google, Apple, and Facebook) tackle issues related to geolocation?
How can you care about all your users?
We will go on a virtual tour around the world to see how disputed territories or partially recognized states are handled by online services and understand the impacts and the challenges of geolocation services. From Hong Kong to war zones, from Crimea to Palestine, Renato Losio will cover examples examples and basic patterns on how to deal with and limit the impacts of the geolocation challenges.
Renato Losio https://www.linkedin.com/in/